Good to know
A few clear, kind expectations.
Nothing fussy — just the small things worth knowing before your visit, so the day itself can stay easy.
Booking
Appointment times are confirmed directly with you. Cancellation, deposit, and no-show details are shared plainly before your appointment is final — never any surprises.
Trades
A trade request is a proposal, not a reservation. If it feels like a fit, we’ll confirm the details together in writing before either of us commits.
Products
Availability, pickup, and delivery are confirmed before any purchase. We’ll only ever point you toward what genuinely suits your hair.